Training
As all good managers know, employees are the main reason a business is successful. Studies have shown that the foremost motivation for a customer to return is due to the standard of customer service, so why not ensure that your level of customer service is impressive. The way to do that is to have a strong training focus, a high standard of staff training is the key
Hospitality Brainwave training scheme is adaptable to any business situation. We assess the needs of your business and make detailed recommendations to suit you! Training could start from basic introductory level for new staff all the way through to industry qualifications such as a Certificate III in Hospitality. All industry recognised qualifications are facilitated by Hospitality Brainwave, but awarded through our Affiliated RTO Partners: Prime Skills (RTO 21317) & Wise Education (RTO 91447).
Accredited Short Courses
- Food Safety Certificate
- Food Safety Supervisor Certificate FSS
- Responsible Service of Alcohol Certificate RSA
- Responsible Conduct of Gambling RCG
Other Short Courses
- Hire Me
- Customer &s Food Services Skills
- Bar Skills
- Coffee Skills
- Poker Machine Basics
- Conflict Resolutions & Complaint Handling
Management Training
- Rosters for Restaurants
- Stock Control Variances
- Recruitment & Selection of Staff
Self-Paced Learning Packages
- Hire Me
- Customer Service
- Staff Recruitment, Selection & Induction
- Rosters for Restaurants
Accredited Training Options
- Certificate II, III and IV in Hospitality
- Diploma in Hospitality Managemen
- Traineeships
We also offer the courses to individuals who want to get the knowledge and skills to break into the Hospitality Industry! If you need any further information why don’t you contact us by sending an email to info@hospitalitybrainwave.com.au
Contact Us
- Office Phone:1300 615 904
- Email:info@hospitalitybrainwave.com.au
- Address:Po Box 389 Pambula NSW 2549
- Kristie TsakirisOwner, Consultant, Trainer & Assessor
- Mobile:0410 592 181
- Email:kristie@hospitalitybrainwave.com.au
